Privacy Policy at SkyCrown Casino

At SkyCrown Casino, your privacy and the protection of your personal data are our top priority. We understand the trust you place in us, and we are dedicated to maintaining the confidentiality and security of your information. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring that your decisions regarding data sharing with SkyCrown Casino are informed and secure.

Information We Collect

To ensure you have the best possible gaming experience, SkyCrown Casino collects specific data during your interactions with our platform. We believe in full transparency and want you to clearly understand the types of information we collect.

Personal Data

Your personal data allows us to tailor your experience and communicate effectively with you.

• Account Setup: When you create an account, we ask for personal details such as your full name, email address, and preferred contact methods. You may also be required to provide financial details (like credit card numbers) when interacting with third-party payment providers, although SkyCrown Casino does not directly handle these transactions.
• Voluntary Information: From time to time, you may provide us with additional information through customer support, surveys, or by interacting with our content. Your feedback is important to us, and we use it to improve our services.
• Device Information: We collect information from your device, such as IP addresses, geolocation, and unique device identifiers, to help secure your account and improve your gaming experience.

Non-Personal Data

In addition to personal data, we also gather non-personal data to enhance your experience on our platform:

• Usage Patterns: This includes details such as your browser type, language preferences, and the time spent on various sections of our website.
• Activity Logs: We monitor your activities on the platform to better understand user preferences, which helps us improve features and deliver more personalized content.

Why We Use Your Information

Every piece of data we collect has a specific purpose, including:

• Personalizing and optimizing your gaming experience.
• Managing your account and providing customer support.
• Analyzing trends to continually improve our services.
• Keeping you updated on new features, promotions, and offers.
• Detecting and preventing fraudulent activities.
• Complying with local laws and regulatory requirements.

Data Retention and Access

We believe you should have control over your personal data. You can request to update or delete your information at any time by contacting us via email. However, some transaction records may need to be retained for legal purposes.

For immediate assistance, you can also reach out to us via our live chat feature.

Your Privacy Rights

As a player at SkyCrown Casino, you have the following rights regarding your personal data:

1. Request Access: You can request a copy of the personal data we hold about you.
2. Update Data: You may correct or update your personal information.
3. Request Deletion: In certain cases, you can ask us to delete your data.
4. Withdraw Consent: If we rely on your consent to process data, you may withdraw it at any time.

To exercise these rights, simply contact us via email. We will address your requests promptly while adhering to our data retention obligations.

Security Measures

SkyCrown Casino employs advanced security protocols to protect your information from unauthorized access. These measures include encryption, firewalls, and regular security audits. We are committed to ensuring that your data is handled responsibly and securely, in accordance with the highest industry standards.